A11Yneeds lets you manage saved personal data separately or permanently delete an account. This page explains both options and their consequences.
Application and service: A11Yneeds, developed and published by Cédric Goedecke.
Choose the interface you use. The corresponding instructions will appear below. The user account website is selected by default.
Deletion is available in the user account security options.
Deletion is available in the professional account security options.
Last administrator: the last active administrator of an organization cannot delete the account. Another administrator must first be invited and validated.
Deletion can be performed directly in the A11Yneeds Android application.
A11Yneeds Build currently supports signing out, but does not delete the professional account directly.
A11Yneeds Request currently supports signing out, but does not delete the professional account directly.
The Manage or delete my personal data button does not delete anything immediately. It opens the Data section, where each item can be viewed and deleted.
This section includes profiles, personal fields and information saved to make future requests easier to prepare.
Deleting this information does not delete the account, sign the person out or change data already included in a request sent to an organization.
Warning: permanent account deletion cannot be undone.
Within the sign-in system and the A11Yneeds account’s own data, every link between the sign-in address and the account’s internal identifier is deleted.
No sign-in or synchronization mechanism can then reopen this account. Signing in again with the same address creates a separate account with a new internal identifier.
Requests already sent are not deleted with the account. They remain available to their recipient organizations with the information they contained when sent, including an e-mail address if one was provided so that the organization could reply.
A11Yneeds may continue to host this data on behalf of the recipient organization. The organization is responsible for processing it; the data does not become its property and the person concerned retains their rights.
These requests are permanently detached from the deleted account. They can no longer be accessed from that account and cannot be automatically attached to a new account.
Ratings or comments already published may be retained to preserve content consistency. They are then detached from the account and shown under an alias that displays neither the e-mail address nor the sign-in identity.
A11Yneeds may retain overall statistics, such as counts of sign-ins, consultations or requests.
Some timestamps and technical identifiers may be retained when needed for data consistency and service operation. They are not a sign-in mechanism and cannot restore the deleted account.
Technical logs required for security are retained for their normal retention period and then deleted when they expire.
Signing in again with the same address creates a new account without access to the old account’s profiles, personal data, requests or professional permissions. Organizations must invite and validate a new professional account before restoring access.
Deleting the account does not remove the rights a person may exercise over data contained in a request. For a request already sent, contact the recipient organization or A11Yneeds to identify the appropriate procedure.
Use the secure form to request assistance. The relevant address may need to be verified before any action is taken.